Shipping Policy
Shipping Policy
Processing Time: Orders are processed within 1-2 business days (excluding weekends and public holidays)
Shipping Locations: We ship to all cities across Pakistan
Delivery Time:
- Major cities (Karachi, Lahore, Islamabad etc.): 2-5 working days
- Remote or less accessible areas: up to 7 working days
Shipping Charges & Free Shipping:
- Free shipping on orders above Rs 7,499
- For orders under Rs 7499, a flat fee of Rs 250 will be charged
- Cash on Delivery (COD) option available
Courier Partners & Tracking:
We use trusted couriers (e.g. TCS, Leopards etc.). Once your order has shipped, you will receive an email/SMS with a tracking number.
Damaged / Lost Packages:
Please inspect your package upon delivery. If product is damaged, defective, or wrong:
Take clear photos and share with us within 24 hours of delivery at +92 307 0222484
The claimed item must be unopened, unused, and in its original packaging and condition
Returned items must be shipped back to our warehouse within 3-4 days of the delivery date
If claim is approved, we will either replace the item or offer full refund